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DRIVING EFFICIENCY AND GROWTH THROUGH CONNECTED CLAIMS AND SUPPLIER MANAGEMENT ECOSYSTEMS

“We are Trusted by 80% of South Africa’s Insurance Industry.”

absa1
Alpha (IUM)
brolink
Bryte
CTU
discovery
hollard
King-Price
Legacy-LUM
lombard
Miway
motorvaps
PSG
SAHomeloans
santam
sataxi
westernnational

Codeplex
is a proudly
level 2
B-BBEE supplier.

Codeplex is South Africa’s leading short-term insurance claims and supplier management solutions provider. Our ecosystem of industry-leading solutions seamlessly integrates with local and international policy administration systems, driving unmatched efficiency, compliance and sustainable growth across the entire insurance value chain.  

OUR SOLUTIONS: PURPOSE-BUILT FOR THE INSURANCE INDUSTRY

We don’t just develop software; we bring a deep understanding of the insurance industry and technical expertise to the systems we create.

Our solutions connect insurers, brokers, suppliers and clients, creating ecosystems that flow effortlessly and deliver measurable value.

Codeplex Claims
Codeplex - Claims
An end-to-end claims management solution that seamlessly integrates with your existing claims policy admin system and supplier systems to connect insurers, brokers and suppliers in real-time. Codeplex Claims creates efficiencies, enhances communication and accelerates turnaround times, while enforcing supplier adherence to SLAs and contracted commercials to contain costs.

A large ecosystem of existing supplier integrations and the use of web portals, WhatsApp and mobile solutions lead to faster claims resolutions and higher customer satisfaction.
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Codeplex Supplier
Codeplex - Suppliers
A centralised supplier management platform that enables insurers to easily manage approved suppliers, automate compliance tracking (BEE, tax and insurance), and control spend direction. Codeplex Supplier streamlines supplier onboarding, simplifies contracting and improves procurement transparency.

Pre-built contracts, e-signatures and integrations with vetting agencies reduce administrative burdens on procurement teams, improves governance and supports RFP processes.
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Codeplex Binder
Codeplex - Binder
A fully integrated claims workflow solution that eliminates double capture, manual reconciliation and disjointed processes between brokers and insurers.

By bridging the gap between insurer and broker systems, Codeplex Binder enhances efficiency, transparency and compliance, and allows insurers to manage off-platform claims as easily as on-platform claims.
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Codeplex CatHub
Codeplex_CatHub_Colour
Codeplex CatHub is a centralised portal that allows suppliers to upload catalogues and prices and insurers to compare items and prices in real-time when looking for replacement items.

This is particularly useful in the Contents Replacement and Glass space. Codeplex CatHub leverages AI to help categorise items and find the best item at the best price.
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Codeplex Pro
Codeplex - Pro
From seamless system deployments and custom integrations to ongoing training and support, Codeplex Pro ensures your business fully leverages our solutions to drive efficiency and growth.
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Success Starts with the Right Technology…

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CODEPLEX IN NUMBERS

PROVEN IMPACT

Years
0

of transforming the South African insurance sector

Thousand
0

average claims per month

Years
0

of collective experience in the insurance industry

Projects
0

currently active

Countries
0

in which we operate

Hours
0

of support per month

WHAT OUR CLIENTS SAY

Kirk Van Wyk
Senior Procurement Manager , Lombard Insurance

“Our brokers are just as impressed as we are with the way the various Codeplex systems work, the usability, the transparency, and the fact that they’re not running the claim on their own anymore – we, the insurer, are now effortlessly managing that claim right alongside them.

And when there are issues like delays in service provider turnaround times, we have the capability with the Codeplex solutions to proactively address it. It’s a whole new level of collaboration.”

Shanaz Bangie
COO Broker Partners, Lombard Insurance

“They’re so incredibly flexible and accommodating. No matter what challenge we put to them, no matter what we want to build into the system, they don’t tell us that the system doesn’t have that capability, rather, their mindset is ‘so how can we make it work?’.

It’s the kind of mindset that adds to the sustainability of the insurance industry as a whole. Working with Codeplex has made us all become pioneers. It’s been a wonderful and exciting journey.”

Arie De Ridder
Head of Claims and Procurement, Hollard Insure

“Collaboration is a strong theme for Hollard, it’s part of our DNA, and this is exemplified by our relationship with Codeplex.

Not only are they extremely proficient, quick, and cost effective, but we’ve had many opportunities for collaboration over the years and have worked together very closely towards our technology outcomes.

It’s been a very strategic and mutually beneficial relationship for both Hollard and Codeplex.”

Nadia
Managing Director, Insuredoc

"Codeplex has truly streamlined our process at Insuredoc. As a business, we're not focused on the number of clients or claims, but rather on delivering the fastest, most efficient service. With Codeplex, we've been able to cut down the timeline significantly by removing the claims handler on the other side.

We're able to manage everything directly, and with quick access to everyone involved, the process is seamless.

The system has made a huge difference in speeding things up, and I appreciate how it supports our commitment to delivering results in the shortest time possible.

I'm happy to work with Codeplex, it's made everything so much easier!"

THE CODEPLEX ADVANTAGE

“We promise to deliver…and we do.” Mike Rasch

 

Here’s how our solutions deliver on our promise to create value for your business: 
Seamless Integration

Effortlessly connects with all major Policy Administration Systems (PAS) for smooth, unified workflows.
Optimised Cost Control & Efficiency

Reduces financial leakage, improves spend direction, ensures contracted rates are enforced and enables the collection of early settlement discounts from suppliers, driving greater profitability.
End-to-End Automation & Compliance

Eliminates manual processes, enforces SLAs and provides real-time visibility into claims, suppliers and procurement. With automated compliance tracking and audit-ready reporting, you stay in full control.
Stronger Supplier & Customer Relationships

Enhances supplier management, streamlines communication and accelerates claims processing; building trust, efficiency and a superior experience for all stakeholders.
World-Class Security & Fraud Prevention

Protects your data, prevents fraud and ensures business continuity with industry-leading security measures.
Locally and Globally Relevant

Used by South Africa’s top insurers, brokers and suppliers, with an expanding footprint in Namibia and the UK.

CODEPLEX IN ACTION

HOW WE DRIVE REAL RESULTS FOR OUR CLIENTS

Hollard Insure: A 'Win/Win/Win' with Codeplex
The collaborative partnership between Hollard Insure and Codeplex, which spans more than a decade, is...
Read More
Lombard Insurance “Leaps and Bounds Ahead” with Codeplex Software
Lombard Insurance integrated world-class claims and supplier management software from insurance technology...
Read More
Managing Service Providers with Software: What Gets Measured, Gets Done
Codeplex Software Development gives Lombard Insurance “the edge in efficiency”. We Can’t Manage What...
Read More

LATEST INSIGHTS

Hollard Insure: A 'Win/Win/Win' with Codeplex
The collaborative partnership between Hollard Insure and Codeplex, which spans more than a decade, is...
Learn More
Lombard Insurance “Leaps and Bounds Ahead” with Codeplex Software
Lombard Insurance integrated world-class claims and supplier management software from insurance technology...
Learn More
Managing Service Providers with Software: What Gets Measured, Gets Done
Codeplex Software Development gives Lombard Insurance “the edge in efficiency”. We Can’t Manage What...
Learn More

Future-Proof Your Insurance Business with Codeplex.

Unlock Efficiency, Reduce Costs and Ensure Compliance with Our Industry-Leading Solutions.

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